Business Communications and Professionalism

Course Code: HRT 219

Academic Year: 2018-2019

This course is designed to enhance and further develop students' capabilities and build confidence through providing essential skills required to be successful in today's changing business environment. The value and importance of professional communications (written, verbal, and presentation skills), business etiquette, and professionalism standards required in the hospitality industry are emphasized. Topics are delivered in a hands-on, real-life business environment, laying the foundation for success beyond graduation. Through real business scenarios and live interactions, students will have the opportunity to practice how to effectively communicate, network, lead and participate in meetings, conduct presentations and present themselves as business professionals. In addition, students will hear from industry professionals (based on availability, guest speakers and/or field trips) and faculty regarding how to set themselves apart from their colleagues and how to become outstanding business professionals in order to further their career opportunities.