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Hospitality - Hotel and Restaurant Operations Management

Credential: DiplomaProgram Code: HH211Length: 4 semestersProgram Starting Between:  

Admission Requirements

Applicants must meet all the requirements below in order to meet minimum program eligibility. Meeting minimum eligibility requirements does not guarantee an offer of admission. Admission decisions will be available via MyHumber, or by email and mail. Admission decisions will not be released by phone.

Admission selection is based on the following 3 requirements:

  • Academic

    To be eligible for admission, you must possess the following:

    • Ontario Secondary School Diploma (OSSD) or equivalent including these required courses:
      • Grade 12 English (ENG4C or ENG4U or equivalent)
      • Three Grade 11 or Grade 12 C, M or U courses in addition to those listed above

    or

    or

    Mature Applicants

    Diplomas and Certificates

    An applicant is considered a mature applicant if they have not completed secondary school or other postsecondary school, and will be 19 or older as of the first day of classes. Humber will invite you for testing to demonstrate that you meet program eligibility.

    Degrees

    An applicant is considered a mature applicant if they have not completed secondary school or attended postsecondary studies, and will be 21 or older as of the first day of classes. Mature applicants for degree programs will be required to meet course requirements at the U/M level or equivalent.

    College Transfer Applicants

    Diplomas and Certificates

    An applicant is considered a college transfer applicant if they have completed some or all of a college-level credential. Humber may use a combination of secondary school and/or college courses and grades to determine program eligibility.

    Degrees

    An applicant is considered a college transfer applicant if they have completed some or all of a college-level credential. Humber may use a combination of secondary school and/or college courses and grades to determine program eligibility. Applicants must have an overall minimum grade point average (GPA) of 65 per cent in the program. Applicants are required to disclose and provide academic transcripts for all course work completed at the postsecondary level.

    University Transfer Applicants

    Diplomas and Certificates

    An applicant is considered a university transfer applicant if they have completed some or all of a university-level credential. Humber may use a combination of secondary school and/or university courses and grades to determine program eligibility.

    Degrees

    An applicant is considered a university transfer applicant if they have completed some or all of a university-level credential. Humber may use a combination of secondary school and/or university courses and grades to determine program eligibility. Applicants are required to disclose and provide academic transcripts for all course work completed at the postsecondary level.

  • English Language Proficiency

    All applicants whose first language is not English must meet Humber’s English Language Proficiency Policy.

  • International Credit Evaluation

    Canadian citizens or permanent residents with international education are required to provide a WES or ICAS evaluation.

INTERNATIONAL ACADEMIC EQUIVALENCY

Admission equivalencies for Humber depend on your country of study. Please enter your location or choose detect my location to see the requirements for your country below.

Post-Admission Requirements

Once you have been accepted, and have confirmed your offer, you may need to complete a further set of requirements related to your program (Post-Admission Requirements).

Professional Industry Standards

Upon acceptance into the program, you must follow professional industry standards for decorum, uniform, hygiene and personal presentation. The restaurant and beverage lab courses have strict uniform and attendance standards and policies, which are mandatory for successful completion of these key courses.

It is mandatory to wear a Humber-issued restaurant and beverage uniform in practical lab classes in this program. Admittance to these classes is not permitted if you are not in uniform. The cost for the uniform has been added to your first semester tuition fees. In order for the uniform to be available for the first day of class, students must submit their size requirements via an online order form. 

Uniform Order Form

Computer Skills

Computer skills, specifically proficiency in Microsoft Word, Excel and PowerPoint are an important asset in successfully completing the program.

Fees

The 2018-2019 fee for two semesters was:

  • domestic: $4,293.38
  • international: $14,964.00

Fees are subject to change.

Scholarships

Humber offers a variety of scholarships each year.

Learn more >

Fees by Semester 

Fees by Semester

Semester 1Domestic FeeInternational Fee*
Total$2,332.03$7,272.00
Tuition$1,501.57$6,441.54
Mandatory Non-Tuition$459.78$459.78
Lab/Materials$370.68$370.68
Co-op/Placement$0.00$0.00

 

Semester 2Domestic FeeInternational Fee*
Total$1,961.35$7,272.00
Tuition$1,501.57$6,812.22
Mandatory Non-Tuition$459.78$459.78
Lab/Materials$0.00$0.00
Co-op/Placement$0.00$0.00

 

Semester 3Domestic FeeInternational Fee*
Total$1,961.35$7,272.00
Tuition$1,501.57$6,812.22
Mandatory Non-Tuition$459.78$459.78
Lab/Materials$0.00$0.00
Co-op/Placement$0.00$0.00

 

Semester 4Domestic FeeInternational Fee*
Total$1,961.35$7,272.00
Tuition$1,501.57$6,812.22
Mandatory Non-Tuition$459.78$459.78
Lab/Materials$0.00$0.00
Co-op/Placement$0.00$0.00

*Plus Mandatory Health Insurance fee once per academic year: Fall start - $420 Winter start - $280 Summer start - $140

Additional Costs

$450 - textbooks and support material (per semester); nominal fees to cover costs of industry field trips and required industry certifications (varying by semester).

Pathways

Pathways are academic routes that students can take to move from one credential to another.

PATHWAYS WITHIN HUMBER AFTER THIS PROGRAM

Graduates with an overall grade point average (GPA) of 65 per cent or more may be considered for admission. Graduates may then complete the degree with the equivalent of six semesters of full-time study plus a paid work term. Successful applicants must also possess:

  • ENG4U or Humber’s WRIT 100 or 200 level course, or equivalent, with a minimum grade of 65 per cent.
  • Any Grade 12U-level Mathematics or equivalent at the postsecondary level with a minimum grade of 60 per cent. The Math requirement must be completed prior to begining the second semester of the degree program.  Humber offers a Math equivalency course as an option.  Additional course fees will apply.

Admission will be based on availability in the program.

*The advanced standing outlined is a general guideline. Diploma graduates may be required to take courses in lower semesters in order to meet the overall degree learning outcomes.

Diploma to Degree Transfer Student Scholarship

All students who have achieved a cumulative program grade point average (GPA) of 80% or better upon graduation of their Ontario college diploma will be automatically awarded a one-time scholarship of $2,500 in recognition of their academic achievement at the diploma level.

Qualified graduates of the Hospitality-Hotel and Restaurant Operations Management program may be considered for admissions and may receive credit towards the first year of study.  For more information please contact your Program Coordinator.

PATHWAYS OUT TO A PARTNER INSTITUTION

Programs:

  • BA (Hons) International Hospitality Management (Tought Route)

Graduates of Humber's Hospitality Management diploma program will be eligible for admission into Year 3 of Robert Gordon University's Bachelor of Arts (Honours) International Hospitality Management (Taught Route) with full block credit transfer of 60 credits provided all other entrance criteria are met and space remains available in the program. Applicants must:

  • Show satisfactory completion of the Hospitality Management diploma program
  • Have a grade point average of 3.0 or above.
  • Supply a suitable reference from a Humber College program faculty member
  • Where the applicants’ first language is not English, satisfactory evidence that the student meets the general English language requirements of the University may be required.
  • Non-EU students requiring a Tier 4 visa must also meet the requirements set out by the UK Visas and Immigration Secure English Language Testing (SELT) for undergraduate entry to the UK as published on their website.
  • Be eligible to obtain the requisite visa to enter the United Kingdom for study purposes.

For further information, contact:

KOM Consultants
Telephone: 905-318-8200
Toll Free: 1-877-318-8203
info@komconsultants.com

www.rgu.ac.uk/canada/#entry_requirements
www.komconsultants.com

Admission to the academic programs listed is at the sole discretion of the partner post-secondary institution. Please contact the institution for detailed admission requirements.

TRANSFER OPTIONS

Can't find a pathway? You can still get the credit you deserve from your previous education or your prior work or life experience.

Learn more >

Contact Us

Program Specific Questions

Jessica Estrela, Program Support Officer
416.675.6622 ext. 5830
jessica.estrela@humber.ca

 

Admissions Questions

Domestic Students  

Phone: 416-675-5000
Email: enquiry@humber.ca

International Students  

Contact the International Centre

How to Apply

Applications to Humber are made through ontariocolleges.ca. Be sure to submit your application by the equal consideration deadline of February 1. You may apply after February 1, however, post-February 1 applications will be considered on a first-come, first-served basis depending on the availability of the space in the program. To check program availability refer to the Campus/Availability listing on Humber's program pages or ontariocolleges.ca.

Admissions Road Map >

Apply through Ontario Colleges >

INTERNATIONAL STUDENTS

If you’re an international student, you can apply directly to Humber via our International Centre.

Apply through the International Centre >

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Share your passion for people and incredible service

Are you interested in a career that can take you around the world, offering a fast-paced and thrilling environment where you can share your passion for people and incredible service? Then the hospitality industry is for you.

Humber’s Hospitality - Hotel and Restaurant Operations Management diploma program is a leader in hospitality management training. You will develop your business management skills via hands-on learning, theoretical classes and practical labs led by industry experts.

  • Enhance your resumé with industry certifications such as service excellence, food safety, responsible alcohol beverage service, and wine and beer knowledge
  • Learn state-of-the-art software applications including Micros: Opera, the premier hotel management system software and leading restaurant point-of-sale system
  • Embark on a 12-week industry placement providing you with on-the-job experience and industry contacts
  • Gain valuable instruction and guidance from faculty with extensive industry experience in concepts such as marketing and sales, leadership management, and sustainability

Note: A fast-track program is implemented for the January start. The first semester (January to April) is immediately followed by the second semester (May to July), resulting in a shorter summer break. The third semester begins in September, allowing students to complete the two-year program in just 16 months.

 

 

Courses Program Standards Learning Outcomes

Upon successful completion of the program, a graduate will:

  • Ensure a high degree of customer satisfaction by anticipating customer needs and providing hospitality services in a professional manner.
  • Identify the various Canadian tourism industry sectors* and analyse their interdependence.
  • Apply human resources, management, and leadership knowledge and skills to enhance performance as an employee and team member, and to contribute to the management of a hospitality enterprise.
  • Apply basic cost control, basic revenue management, and other basic financial knowledge and skills to the operation of a hospitality enterprise.
  • Contribute to marketing and sales effectiveness to promote successful operation of a hospitality enterprise.
  • Support the provision of healthy, safe, secure, and well-maintained hospitality environments.
  • Develop ongoing personal professional development strategies and plans to enhance leadership and management skills for the hospitality environment.
  • Adapt to various and changing technologies, systems, and computer applications for the hospitality industry.
  • Perform effectively as an accommodation operations team member.
  • Perform effectively as a member of a food and beverage team.


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Work Placement

Students participate in a work placement with a hospitality organization that takes place in the fourth semester. Our internship co-ordinator provides direction and assistance for each student in securing a placement.

Industry partners who often provide work placements include:

  • Cara Operations
  • Fairmont Hotels
  • Four Seasons Hotels
  • Hilton Hotels
  • Marriott Hotels
  • Oliver & Bonacini Restaurants
  • Sir Corp
  • Starwood Hotels.

 

Uniform Orders

Select your uniform for this program.

Program Availability

START DATE LOCATION STATUS INTERNATIONAL STATUS
January 2019NorthOpenClosed
September 2019NorthOpenOpen
January 2020NorthOpenOpen

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Internship Partners

The Humber Experience 

Hotel & Restaurant Diploma program Video

Watch the video to learn more about the Hospitality - Hotel and Restaurant Operations Management Diploma program.

Humber Hospitality Management - Hotel Restaurant video

Watch the video to hear about the Hospitality - Hotel and Restaurant Operations Management program from faculty and students.

Restaurants Show Canada

Watch the video to learn more about the involvement of our students within Restaurants Show Canada

Hospitality Students Promote Pan Am Games video

Watch the video to find out how Hospitality students help promote the Pan Am Games in Toronto.

The Humber Advantage

State-Of-The-Art Facilities

Humber is the home of the Canadian Centre of Culinary Arts & Science, Canada’s leading centre of excellence in culinary education, apprenticeship training and culinary research and development.

Industry Leadership

Humber College’s School of Hospitality, Recreation & Tourism, in partnership with the Greater Toronto Hotel Association (GTHA), launched the Hotel Management Leadership Program. The part-time program helps address a significant gap in the hospitality industry labour market. Specifically, it trains management-level employees to become senior leaders in the hotel industry.

Student Testimonial

"This program gave me the tools, resources and connections to super-launch my career into the hotel industry" - Tania F.

Program Gallery

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  • Hotel 5
  • Hotel 6
  • Hotel 7
  • Hotel 8
  • Hotel 9
  • Hotel 10

Alumni Success

Tania Ferlin

Tania Ferlin

"Tania Ferlin graduated from the Hotel and Restaurant Management program in spring of 2013. She is now a member of Meeting Professionals against Human Trafficking (MPAHT), an organization dedicated to bringing awareness surrounding this controversial topic."

Kathryn Gee

Kathryn Gee

"My career has been amazing so far. I have learned so much about how hotel operations work and have been able to implement skills from Humber."

Nawin Mutti

Nawin Mutti

"Humber College didn’t only provide me with the information needed, they also gave the mentality for the hospitality industry and for the current work environment as a whole."

Kaylene Finnegan

Kalene Finnegan

"All of my classes were beneficial and I use the knowledge I gained in my classes during my day to day duties in the workforce."

Janine C. Conde

Janine C. Conde

"I chose Humber College as when I did my research, I saw they provide a great overall structure of the program and also have a wide variety of support resources."

Venessa Garcia Fazio

Venessa Garcia Fazio

"Humber had amazing instructors that not only new the industry inside and out, but were also there if we needed any help or encouragement along the way."

Sarah Minard

Sarah Minard

"I’ve always loved my job, regardless of the place. Watching a regular walk through the door and smile because I’m working is worth more to me than any 6-figure job with a corner office."

Taylor Chase

Taylor Chase

"Take advantage of your internship. Do not let it go to waste or sell yourself short. Aim as high as you can dream even if it seems impossible."

Study Globally

Students in Taiwan

Semester Abroad - Taiwan

Spend your 4th semester studying at the National Kaohsiung University of Hospitality & Tourism and experiencing Taiwan’s vibrant culture.

Students in Europe

Semester Abroad - Europe

Spend 8 amazing weeks during your 4th semester living, touring and studying in France and Germany on this European semester abroad opportunity.

Take a 360 Degree Tour of Our Wine & Mixology Lab

For mobile and tablet users, open the video in the YouTube app. For optimal viewing experience use Firefox or Chrome. Currently Safari does not support 360 videos.

Meet the Faculty

Your Career

With over 9,000 hotels and 72,000 restaurants operating in Canada alone, the possibilities are endless for a career in the hospitality industry.

Tourism HR Canada projects that the potential labour shortage in the industry in Canada could reach to more than 228,000 full-year jobs by 2030.

Hotels, restaurants, resorts, casinos, cruiseships, convention centres, attractions and catering companies in Canada and around the world hire our graduates in positions such as:

  • hotel general managers
  • restaurant managers
  • directors of food and beverage
  • directors of sales and marketing
  • directors of human resources
  • conference and event managers.

 

Professional Accreditations & Recognition

Ontario Tourism Education Corporation (OTEC)

Qualified students have the opportunity to earn the Ontario Tourism Education Corporation (OTEC) Service Excellence Certificate.

Prud’homme Level 1 Beer Certification

Qualified students have the opportunity to earn the Prud’homme Level 1 Beer Certification.

Smart Serve Ontario

Qualified students have the opportunity to earn the Smart Serve Ontario Responsible Alcohol Beverage Service training and certification.

(TrainCan – (BASICS.fst®)

Qualified students have the opportunity to earn the (TrainCan – (BASICS.fst®) Food Safety and Sanitation certification.

Wine & Spirit Education Trust (WSET)

Qualified students have the opportunity to earn the Wine & Spirit Education Trust (WSET) Level 1 Certification.

Additional requirements and/or costs may apply.

Note: The requirements for licensure are determined by the granting body, which is independent from Humber College. Students are encouraged to obtain the specific requirements directly from the granting body before enrolling.

Study Abroad

Qualified students in this program may have a unique opportunity to complete their 4th semester living abroad in Europe or Taiwan. Students are enrolled with Humber and pay an additional program fee for this Semester 4 optional program.  This is subject to eligibility standards and an application process.

Current opportunities include:

Semester 4 Europe: In January and February, our students are based In Strasbourg, France and will spend eight weeks living, touring and studying in Europe.  Students will take unique courses that count towards the completion of their fourth semester credits. 

Semester 4 Taiwan:  This 18 week program from the end of February through the end of June offers our students the opportunity to embrace the local culture, customs and language of Taiwan and our partner institution National Kaohsiung University of Hospitality and Tourism.

Each year we offer a variety of experiential learning trip opportunities for students to study aboard.  Our annual short duration experiential trips in May are approximately two weeks in length.  These faculty lead study abroad trips are confirmed in the fall semester.

Qualified students in this program may also apply to a study abroad service learning trip to contribute to a global community. Past service learning trips were to Nunavut and Nicaragua. In addition, eligible students have the opportunity to apply for a study abroad experiential trip to Peru.

These trips vary each year and are subject to availability, participation and eligibility requirements. Additional fees apply.

 

Scholarships & Awards

Students may be eligible for a number of scholarships and awards.

News & Events

15 Fortunate Students Spend a Day with IHG Professionals

Students at IHG Canadian Corporate office

This year, the IHG Canadian Corporate office gave our 3rd-semester Hotel and Restaurant Operations Management students an amazing opportunity to “spend a day in the life of an IHG executive”.

Read More 

The Travel Club Hosts a Halloween Hangout

Tourism Students at Halloween Hang Out

We all know it can be difficult making friends and meeting new people in your program when the program size is large and everyone’s schedule is different. Because of this, the Travel Club run by travel and tourism students put on an event called “Halloween Hangout” for other travel students.

Read More 

Event Execution Class Prepares for the North Etobicoke Santa Claus Parade

Planning for Santa Clause Parade

This year the third-semester Event Execution class here at Humber North has the privilege of having the North Etobicoke Santa Claus Parade as one of their clients.

Read More 

GTHA/Humber Hotel Management Leadership Students Celebrate Graduation

GTHA

On Thursday, September 20th, the Humber Room was filled with triumph as the GTHA/Humber Hotel Management Leadership Program students celebrated their graduation.

Read More 

Hospitality Students Explore Big Name Toronto Hotels

HROM Students Pose on Stairway

On Thursday, October 25th, the HROM students visited both Westin Toronto Airport and Marriott Toronto Airport to see how some of the best in the business run their hotels.

Read More 

Barrett Centre For Technology Innovation Provides First Class Opportunity

Allison

Five HRT students in the H-HROM program have been chosen to participate in a unique learning opportunity, working with a multi-disciplinary team made up of students from Project Management Post Graduate, (PMPG) and Interior Decorating (ID).

Read More 

Tourism Students Get a Close Up of Niagara Falls

HRT Students Visit Niagara Falls

On Friday, October 19th, the Tourism – Travel Services Management program got the opportunity to explore Niagara on a day trip with faculty and staff.

Read More 

Don (Monty) Montgomery Receives Honourary Degree Award at 2018 Convocation

Don (Monty) Montgomery

Congratulations to Don (Monty) Montgomery on receiving the Honorary Degree Award with the School of HRT.

Read More 

Tourism-Travel Services Management Trip to Niagara Falls

Students on Niagara Trip

The Travel Services Management program caters to students who are passionate about travel, and adventure.

Read More 

Hospitality Students Recognized at Hospitality Champions Event

Hospitality Students  group shot

Every year we like to give special recognition to the students who go above and beyond in their Hospitality programs. The Hospitality Champions Event celebrates those students who have shown passion and commitment to the hospitality program, the industry and beyond.

Read More 

Minister of Tourism, Culture and Sport visits the School of HRT

Daiene Vernile and students

Ontario Minister of Tourism, Culture and Sport, Daiene Vernile, made a special visit to Humber on Wednesday, March 7th.

Read More 

Jamaica Tourist Board Showcases Destinations with Help of HRT Students

Students at Jamaica Tourist Board

On Wednesday, November 7th, HRT students got to help feature these destinations at the Jamaica Tourist Board showcase event.

Read More 

Terry Mundell Accepts Honorary Degree

Terry Mundel accepts degree

On Thursday, November 1st at the School of HRT’s Fall Convocation, Mr. Mundell was formally recognized for his achievements and contributions with an Honorary Degree from Humber College.

Read More 

Recreation & Parks Association of Nunavut Visits Humber HRT

Recreation & Parks Association of Nunavut Visit

On Monday, November 12th, the School of HRT welcomed special guest speaker Dawn Currie from Recreation & Parks Association of Nunavut (RPAN) to speak about the work of RPAN and the opportunities available to students.

Read More 

Every attempt is made to ensure that information contained on this website is current and accurate. Humber reserves the right to correct any error or omission, modify or cancel any course, program, fee, timetable or campus location at any time without prior notice or liability to users or any other Person.

On June 29, 2018, the Provincial Government of Ontario announced the renaming of the Ministry of Advanced Education and Skills Development (MAESD) to the Ministry of Training, Colleges and Universities (MTCU). Both names may appear on this website.